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Friday

April 19 05:30 PM


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Centriq Event Category: Corporate IT Events

ITIL® v4 Lunch & Learn

ITIL® v4 Lunch & Learn

Event Date(s): May 13, 2019

Date: Monday, May 13, 2019

Time: Noon – 1:00 PM

Location: 1740 W. 92nd St., Kansas City, MO

 

ITIL® Foundation 2011 to v4

ITIL® is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. Released in 2019, ITIL® 4 has evolved from the previous versions by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps.

This seminar will provide an overview of the changes from ITIL® 3 and the 2011 refresh to the restructured version 4 and what to expect if you are re-certifying. Doug Hoff has been ITIL®certified since version 1 and has worked in a Scrum environment.

  • Introduction
  • Exam
  • Certification scheme
  • v3 Structure
  • v3 Focus on IT activities
  • v3 Basics
  • v3 Well defined
  • v4 Significant changes in structure
  • v4 Focus on value
  • v4 Guiding principles
  • v4 Service value system
  • v4 Dimensions of service management
  • v4 Key practices
  • v4 Other practices
  • v4 Summary
  • Agile tribes
  • v4 Comparison to Agile tribes

We hope 1 – 2 people from your company will be able to attend. Lunch will be provided by Centriq.

Register Here

Office 365 Lunch & Learn

Office 365 Lunch & Learn

Event Date(s): May 01, 2019

Date: Wednesday, May 1, 2019

Time: Noon – 1:00 PM

Location: 1740 W. 92nd St., Kansas City, MO

You’ve made the investment in Office 365, now what? Office 365 (O365) is not just email or the core Office components, it is so much more. Do you know that O365 can help your business grow by reducing costs and empowering your users to get exactly the technology(s) they need to do their job more efficiently? How equipped are you with the O365 capabilities and the plan around deployment and adoption within your organization? We will help you start to gain some knowledge around the wealth of your O365 subscription. If you are feeling overwhelmed with all the possibilities let’s start a conversation over lunch.

We hope 1 – 2 people from your company will be able to attend. Lunch will be provided by Centriq.

Register Here

Microsoft SharePoint Online Lunch & Learn

Microsoft SharePoint Online Lunch & Learn

Event Date(s): Apr 11, 2019

Date: Thursday, April 11, 2019

Time: Noon – 1:00 PM

Location: 1740 W. 92nd St., Kansas City, MO

We have heard for years from Microsoft that SharePoint lists and libraries should be flat, meaning no folders. You add metadata to the lists and libraries and create virtual folders. With the release of SharePoint Online, Microsoft suggests organizations Site Hierarchy be flat too!
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