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January 21 01:47 AM

Inclement Weather Class Alerts


Kansas City-Based Classes


St. Louis-Based Classes


If class start times are impacted by inclement weather, plans will be shared on the relevant Weather Hotline listed above. Decisions are made by 6:00 AM for day classes and 3:30 PM for evening classes.

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Cisco Unified Communications Training

Cisco Unified Communications Manager (Unified CM) is part of the Cisco Collaboration portfolio and provides reliable, secure, scalable, and manageable call control and session management.

Cisco Unified Communications training

The best way to gain new Cisco skills or prepare for a Cisco Unified Communications certification is to take one or all of the following training classes:

Administering Cisco Unified Communications Manager and Unity Connection (ACUCM + AUC) **

Click here for more details and to view upcoming dates.

Advanced Administration of Unified Communications Manager and Features 11.5 (AAUCMF)**

Click here for more details and to view upcoming dates.

Integrating Cisco Unified Communications Applications v1.0 (CAPPS)**

Click here for more details and to view upcoming dates.

Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) v1.0)**

Click here for more details and to view upcoming dates.

Cisco Collaboration certifications

Cisco Unified Communications software is part of the Cisco Collaboration portfolio, so the training courses able will prepare you for one of the following Collaboration certifications.

CCNA collaboration

CCNA Collaboration Exams:
  • 210-060 CICD
  • 210-065 CIVND

CCNP Collaboration

CCNP Collaboration Exams:
  • 300-070 CIPTV1
  • 300-075 CIPTV2
  • 300-080 CTCOLLAB
  • 300-085 CAPPS

CCIE Collaboration

CCIE Collaboration Exam include:
  • 400-051

Centriq Training is an authorized Pearson Vue testing center. To schedule your certification exam, contact us at 913.322.7000 or 314.644.6400.

Additional Cisco Training Classes

Centriq Training – in partnership with Sunset Learning Institute – offers authorized Cisco training for all levels of all Cisco technologies and training courses covering Cisco technologies and Cisco certifications such as:


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When using a higher level of certification to extend other certifications, the expiration date of other certifications will extend to the expiration date of the higher certification (i.e.: If you have one year left on your CCNA certification and you earn a CCIE certification (which has a two-year certification life) then both your CCIE certification and your CCNA certification will expire two years from the date you achieved the CCIE certification). For more information, view Cisco’s How to Recertify page.