- Ways to Train:
- Live Classroom Class is delivered at a Centriq location with a live instructor actually in the classroom.
- Live Virtual Class Class is delivered live online via Centriq's Virtual Remote technology. Student may attend class from home or office or other location with internet access.
- HD Class Class is delivered via award winning HD-ILT at Centriq's facility. Students view the live instructor utilizing a 60'' HD monitor.
- Ways to Buy:
- Retail Class can be purchased directly via check, credit card, or PO.
- CV Centriq Vouchers Class is available for students using Centriq Vouchers.
- CP Centriq Choice Pass Eligible Class is available to students utilizing Centriq Choice Pass program.
- SA SATV Eligible Class is available for students utilizing Microsoft Software Assurance Training Vouchers.
- CLC Cisco Learning Credit Class is available for students using Cisco Learning Credits.
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The role of the business analyst is to gather and communicate high-level requirements to stakeholders and technical staff. Update your skills with this five-day class at Centriq.
- New business analysts
- Experienced business analysts seeking to update their skills.
- Project managers who incorporate business analysis roles in their projects.
- Managers that have business analysts on their staff.
- Programmers being tasked with requirements gathering and writing.
- Software testers who would like to apply structured requirements to test case design and development.
No technical skills are required.
At the completion of this course, the student will be able to:
- Describe the relationship between project management and business analysis.
- Gather and document user requirements.
- Model the business using business analysis techniques.
- Understand how to define all types of functional and non-functional requirements.
- Understand how to write a use case model.
View the Business Analysis for the IT Professional Training Course Outline
- Core concepts
- The business analyst role
- What are requirements?
- Requirement priority
- Requirement types
- Functional requirement levels
- Overcoming objections
- Requirements planning and management
- Problem solving
- Identify stakeholders and users
- Gain agreement on the problem definition
- Understand the root causes
- Requirements strategy
- User involvement
- Document analysis
- Focus groups
- Interface analysis
- Individual / Group interview
- Requirements workshops
Elicitation techniques - special
- Pilot experiments
- XP Story telling
- Similar companies
- Asking suppliers
- The requirements management plan
- Report structure
- Interim report types
- Business process analysis
- Object oriented analysis
- Determine system constraints
- Data and behavior models
- Grouping logically
- Design principles
- Requirements tools
- Why written requirements?
- Extension of knowledge
- Quick overview
- Protection of intellectual property
- Writing is a craft
- Write for humans
- Create lists
- Form follows content
- Organize details
- Use relevant text
- Completeness counts
- Use business terminology
- Use consistent terminology
- Assume a friendly reader
How to state requirements
- Present tense
- Modal verbs - must, shall
- Definitions - list or glossary item
- Categorize by entity in requirement
- Requirements pattern
- Writing taboos
- Too little information
- Too much information - conjunctions
- Useless information - negative requirements
- Requirement quality criteria
- Testable or verifiable
- Measurable or specific
- Using a table of business rules
Rewriting user needs into requirements
Use case basics
- Use case styles
- The formal use case process
- Use case names
- Use case levels
- Use case validation
- Use case diagrams
Use case detail
- Write the basic flow of events
- Write the top alternative flows
- Capture pre-conditions and post-conditions
- Document any special requirements
Use case structuring
- The grouping use case
- The partial scenario use case
UML - Use case diagram symbol reference