The Global Knowledge 2020 IT Skills and Salary Report is out, covering the biggest trends and findings from the year previous, including the most popular IT certifications worldwide. According to the report this past year was big for IT certifications: 87% of IT professionals have at least one certification, with 40% already working on pursuing their next certification. After training to receive a certification, professionals see instant results: over half of the certified professionals said their quality of work has improved, and one-third of certified professionals find their work to be more engaging since they have become certified.
In November 2020, CompTIA released the next version for the CompTIA Security+ exam, SY0-601. CompTIA updates its certifications every three years to keep up with evolving technology and to help keep IT professionals current with these changes. As businesses focus on a digital-first world during the coronavirus pandemic, having the most current security training for your team is more important than ever to help prevent any potential cybersecurity threats. Not only is a CompTIA Security+ certification the most popular security certification for employers, but it also fulfills the U.S. Department of Defense 8570 compliance. If you are an IT professional with an interest in cybersecurity, CompTIA’s Security+ certification might be the best next step in your career.
Year-end reflection: Use MyAnalytics to discover your digital work habits and set goals for the new year
Many of us found ourselves working virtually this year more than ever before, and our reliance on digital tools and workspaces increased along with that change. You may have found yourself using Microsoft Teams, SharePoint, Planner, and other M365 apps and services for the first time or perhaps just more than usual.
One unique Microsoft 365 (M365) tool you may not have heard of is MyAnalytics. MyAnalytics is constantly working in the background analyzing your digital work habits and providing you a personalized view into how you spend your time.
MyAnalytics can help you reflect on your virtual collaboration and work habits, such as how much of your week you spend in meetings, as well as provide ideas for improving your digital work life, such as blocking focus time each day when you’re most productive. MyAnalytics is private and specific to you as an individual user and serves exclusively as an information resource for your own consumption.
As companies shifted to a more remote workforce in 2020, tools such as Microsoft Teams and Microsoft 365 apps have become essential components of our workday. Most organizations have not had the time to formally train their teams on these tools, so employees instead figured out the “hacks” they needed to continue their normal work routines. In response, Centriq created a series of one and two day Microsoft 365 Apps classes which provided comprehensive training on all different components of M365. Now Centriq has created a new series of shorter training classes focusing on specific tasks or projects within various M365 apps. These new, two-hour learning events are called M365 MicroClasses.
As COVID continues to alter the workplace, organizations are understanding that the “work from home” evolution requires not just improved technical skills but also improved “soft skills” such as more efficient communication, effective project management as new processes are implemented and even greater time management. Here are some of the most popular classes Centriq customers are taking this fall to close “soft skills gaps” as we adjust to the new workplace environment.
Until April 21, 2020, Office 365 and Microsoft 365 were separate but overlapping Microsoft productivity tools or products. (See our blog recently revised blog Office 365 vs Microsoft 365: What’s the Difference? Are They the Same?). But on that date, Microsoft announced that the group of productivity apps formerly known as Office 365 would now be branded “Microsoft 365”.
Office 365 is now Microsoft 365. Read more about this change here.
The COVID-19 pandemic forced companies everywhere to move their operations to a substantially virtual environment. Many employees suddenly had to remotely navigate their job role in a completely digital environment. This meant a total immersion into Microsoft Teams – whether you and your team were prepared or not. Now that the dust has settled, it’s time to step back and exam how to use Teams more efficiently and productively and further take advantage of the other tools that Office 365 (now called Microsoft 365) has to offer.
IT professionals know that ITIL® training enables their team to better support digital services and help carry through the journey to digital transformation. ITIL® 4, released in 2019, expands on previous versions of ITIL® and provides an end-to-end IT/digital operating model for technology products and services while enabling IT teams to continue to participate in wider business strategy. By involving your staff down the line in ITIL® training, you are empowering your staff with new skills and knowledge and involving your entire team in achieving your digital business goals.
As you build and manage your cloud environment with Microsoft Azure, you might need additional Azure training for yourself or your team. Whether it is training for the subject matter expert or a contributing team member, here’s our guide to get your Azure team on the right path.
As we adjust to the new normal in this changing world, we need to act faster than ever before. Not only will this pandemic change how we fulfill our business’s needs, but also how we prepare for future emergencies. By providing training experiences for your staff, you can help not only strengthen their productivity and confidence, but also develop new skills to help create a more rounded team. Creating new learning opportunities for your staff not only will help enforce the feeling of value but will also help create a stronger workforce in your organization.