IT professionals know that ITIL® training enables their team to better support digital services and help carry through the journey to digital transformation. ITIL® 4, released in 2019, expands on previous versions of ITIL® and provides an end-to-end IT/digital operating model for technology products and services while enabling IT teams to continue to participate in wider business strategy. By involving your staff down the line in ITIL® training, you are empowering your staff with new skills and knowledge and involving your entire team in achieving your digital business goals.
In 2018, AXELOS announced plans to update ITIL® in 2019 with the release of ITIL® 4. Find a complete description of the new ITIL® 4 certification structure (or scheme) here. The first release of ITIL® 4 will be the Foundation level launching in Q1 2019. (The higher levels of ITIL® 4 are due for release in H2 2019).
The New ITIL® 4 Certification Structure
In 2018, AXELOS announced that it would update its ITIL® service management framework for the first time since 2011. The widely anticipated new version finally arrives in Q1 of 2019 with the release of the ITIL® 4 Foundation course and exam. The remaining levels are scheduled for release in H2 of 2019. The new certification structure (or scheme) is aligned with ITIL® v3 but has been significantly streamlined to provide clear paths for you to continue your ITIL® journey.
Nobody is born an expert programmer or cybersecurity specialist. It takes years of work to gain the skills and experience necessary to even get started choosing a field of specialized expertise.
The tech industry is one of the most dynamic fields in the modern marketplace, constantly changing, evolving, and developing new norms among its members. Simply keeping up is a full-time job, and it’s still virtually guaranteed that some new development or specialization will pop up in the most unexpected of places.Read More
ITIL (Information Technology Infrastructure Library) is a framework that offers guidance for IT Service Management. It has been around for many years, but the United States only recently caught on to its value.
ITIL was developed in Great Britain in the 1980’s after Margaret Thatcher discovered that the government’s IT department wasn’t providing much value. They contracted with IBM to do a study of organization’s IT units to identify what they did to be successful. In that study, success was defined as “providing services to the overall organization that the organization finds valuable.” The first version was published in 1989 and has been revised three times, most recently in 2011, and will be revised again this year.Read More