Centriq Training Print Logo

Friday

February 15 02:45 PM

Winter Weather Class Alerts

 

Kansas City-Based Classes
913.322.7009

 

St. Louis-Based Classes
314.450.4734

 

If class start times are impacted by inclement weather, plans will be shared on the relevant Weather Hotline listed above. Decisions are made by 6:00 AM for day classes and 3:30 PM for evening classes.


Blog Banner Graphic

Centriq Blog Category: ITIL

The New ITIL® 4 Certification Structure

The New ITIL® 4 Certification Structure

January 25, 2019 in ITIL, Corporate IT Training / by Hannah Mulligan

The New ITIL® 4 Certification Structure

In 2018, AXELOS announced that it would update its ITIL® service management framework for the first time since 2011. The widely anticipated new version finally arrives in Q1 of 2019 with the release of the ITIL® 4 Foundation course and exam. The remaining levels are scheduled for release in H2 of 2019. The new certification structure (or scheme) is aligned with ITIL® v3 but has been significantly streamlined to provide clear paths for you to continue your ITIL® journey.

Read More

IT Certifications 101 – Why Are Certifications Important? What Certifications Should I Get?

IT Certifications 101 – Why Are Certifications Important? What Certifications Should I Get?

August 28, 2018 in ITIL, Corporate IT Training, CompTIA, Microsoft, Security, Web Development, Cisco, EC-Council / by Centriq Training

Nobody is born an expert programmer or cybersecurity specialist. It takes years of work to gain the skills and experience necessary to even get started choosing a field of specialized expertise.

The tech industry is one of the most dynamic fields in the modern marketplace, constantly changing, evolving, and developing new norms among its members. Simply keeping up is a full-time job, and it’s still virtually guaranteed that some new development or specialization will pop up in the most unexpected of places.Read More

From ITIL Foundations to ITIL Master: An Essential Overview

From ITIL Foundations to ITIL Master: An Essential Overview

May 4, 2018 in ITIL, Corporate IT Training / by Mark Russell

ITIL (Information Technology Infrastructure Library) is a framework that offers guidance for IT Service Management. It has been around for many years, but the United States only recently caught on to its value.

ITIL was developed in Great Britain in the 1980’s after Margaret Thatcher discovered that the government’s IT department wasn’t providing much value. They contracted with IBM to do a study of organization’s IT units to identify what they did to be successful. In that study, success was defined as “providing services to the overall organization that the organization finds valuable.” The first version was published in 1989 and has been revised three times, most recently in 2011, and will be revised again this year.Read More