Policies
Class Information
Daytime class hours are generally from 8:30 AM to 5:00 PM. Snacks will be provided
in the morning and afternoon. Evening class hours are generally from 6:00 PM to
10:00 PM. Snacks will be provided in the evening. Please note Boot Camps have extended
hours and often run well into the evening. Inquire for specific details. Students
should plan to arrive 15 minutes early on the first day of class in order to sign
in and receive all courseware.
Cancellation and Reschedule
Information
If a class is cancelled by Centriq Training, Centriq Training's
liability is limited to tuition or registration fee only. All students will receive
a full credit or refund of the tuition paid only for the cancelled class.
Student substitutions may be made at any time prior to the start of class. Course
cancellations or reschedules made by the student must be received by fax or e-mail.
If received at least 10 business days prior to the class start date, student will
receive a full credit toward future class(es) of equal or lesser value for up to
one year. If course cancellation or reschedule is received less than 10 business
days before class, student receives a 75% non-refundable credit toward future classes
. Failure to attend the course without written notification by fax or email prior
to the start of the course will be considered a "No Show" and will result in forfeiture
of the full course price.
Course Certificate Policy
Centriq Training will issue a Course Completion Certificate to each
student who maintains 80% attendance throughout the course.
Audit
A student may audit a class for up to one year from the date of
the original class taken or until a major version change in the software/curriculum
(whichever occurs first). All audits are subject to seat availability. Reasonable
efforts will be made to accommodate the student's first choice; however, Centriq
Training reserves the right to cancel an audit if seats are no longer available.
All audits must be approved by Centriq Training and arranged at least 10 business
days prior to the first day of class.
Payment Policy
Payment, approved company purchase order or prepaid government training
form is required prior to registration. Centriq Training also accepts Visa, MasterCard,
American Express, and U.S. Government credit cards. Pricing, registration terms
and other terms and conditions are subject to change without notice. Tuition for
individual classes covers all course materials, refreshments, parking and Course
Completion Certificate.
Americans with Disabilities
Act
When registering by phone, mention any special accommodations you
require in order to attend class at Centriq Training. When registering by mail or
fax, please attach a letter with your registration form explaining your needs.
Copyright Infringement
All Centriq Training courses are copyrighted. Any unauthorized duplication
is not allowed.