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Welcome to the Centriq Training web site. The centriq.com website (the “Site”) is owned and operated by Centriq Holdings, LLC. Centriq has adopted the Terms of Use Policy (“Terms of Use”) to make you aware of the terms and conditions of your use of the Site. By using the Site, you agree to be bound by this Agreement, whether you are a “visitor” (which means that you simply browse the Site) or you are a “member” (which means that you have completed the Site registration process). The term “User” refers to a visitor or a member. If you do not agree to the Terms of Use, please do not use the Site. We reserve the right, at our discretion, to change, modify, add or remove portions of the Terms of Use at any time by posting such changes to this page. Please check the Terms of Use periodically for changes. The continued use of the Site following the posting of changes to these terms will mean you accept those changes.

The disclaimers, terms and conditions on these pages are of general application and may be supplemented by additional policies, procedures, disclaimers, guidelines, rules, terms or conditions of specific application disclosed on any particular page of this Site, including through a registration process or other means. In the event of a conflict between the Terms of Use and any additional policies, procedures, disclaimers, guidelines, rules, terms or conditions of specific application, the additional policies, procedures, disclaimers, guidelines, rules, terms or conditions of specific application shall control.

Centriq Training reserves the right to change these terms and conditions, to make changes to any of the products or programs described in this web site or to change or cancel a course at any time without notice or liability. In the case of course cancellation, Centriq Training's sole liability will be limited to the refunding of any fees paid in respect of the course and Centriq Training shall not be responsible for any incidental or consequential loss arising there from. Any information regarding third party examinations and certifications is provided by such third party. Centriq Training makes no claims, promises or guarantees regarding the accuracy of such information and disclaims all liability for any inaccuracies relating thereto.

The Centriq Training name and logo and the knowIT card name and logo are trademarks of Centriq Training, LLC. knowIT news, "The way to know IT" and "Get IT into your Head" are service marks of Centriq Training, LLC. CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, CIsco IOS, Cisco Systems, the Cisco Systems logo, and Networking Academy are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this web site are the property of their respective owners

All materials contained in this Site are protected by United States and international trademark and copyright laws, are owned or controlled by Centriq and must only be used for personal, non-commercial purposes. You may only view or download material from this Site for your own use and you must keep all copyright and other proprietary notices attached to the viewed or downloaded material.

The reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of material from this Site is STRICTLY PROHIBITED without the prior written consent of Centriq or unless expressly permitted by this Site. This includes, without limitation, any application, text, graphics, logos, photographs, audio or video material or stills from audiovisual material available on this Site by Centriq (“Centriq Content”) or any User (“User Content”, and collectively with the Centriq Content, “Content”). The use of Content from this Site on any other web site or networked computer environment is similarly prohibited. Requests for permission to reproduce or distribute materials found on this Site can be made by contacting Centriq in writing at the address listed below. You are also strictly prohibited from creating works or materials that derive from or are based on the Content or other materials contained in this Site including, without limitation, fonts, icons, link buttons, wallpaper, desktop themes and unlicensed merchandise. This prohibition applies regardless of whether the derivative materials are sold, bartered or given away.

If you do not comply with the Terms of Use at any time, we reserve the right to terminate, limit, or otherwise alter your access to the Site. We may discontinue or alter any aspect of the Site, including, but not limited to, (i) restricting the time the Site is available, (ii) restricting the amount of use permitted, and (iii) restricting or terminating any User’s right to use the Site, at our sole discretion and without prior notice or liability.

Unless otherwise specifically noted in these Terms of Use, images, trademarks, service marks, logos and icons displayed on the web site, including, without limitation, Centriq, Centriq Training or Centric University, are the property of Centriq and may not be used without Centriq’s prior written consent. Trademarks owned by third parties are the property of those respective third parties. The Site is the copyrighted property of Centriq, and it may not be reproduced, recreated, modified, accessed or used in any manner in violation of these Terms of Use. Any unauthorized use of any Content, whether owned by Centriq or other parties, may violate copyright laws, trademark laws, privacy and publicity laws and communications, regulations and statutes.

In an effort to address your privacy concerns, Centriq has instituted the following Privacy Policy (“Privacy Policy”) that is incorporated herein by this reference. Centriq reserves the right to change the Privacy Policy as set forth therein. You acknowledge that you have read and understand the Privacy Policy and that you have the obligation to periodically review the Privacy Policy from time to time. In the event any provisions contained in this Agreement conflict with any terms, conditions or clauses contained in the Privacy Policy, the provisions of this Agreement shall govern

We do not currently sell or rent your personal information to third parties. Centriq may decide in the future to disclose information to trusted affiliates, independent contractors and partners who will use the information for certain business purposes deemed to be aligned with our goals and business objectives. In addition, we may transfer information collected from Users in connection with a sale or restructuring of Centriq. You acknowledge and agree that Centriq may preserve and disclose User Content if required to do so by law or if Centriq believes in good faith that such preservation or disclosure is reasonably necessary to comply with legal process, enforce this Agreement, respond to a claim that User Content violates any third party’s rights, or protect the right, property or personal safety of Centriq, any Users of the Site, and the public.

Subject to the Terms of Use, you are welcome to post, transmit or submit User Content or messages and other materials (which include uploading files, inputting data or any other materials, “blogging,” or engaging in any form of communication in connection with this Site) to bulletin boards, forums, chat rooms or other public areas within, or in connection with, this Site (collectively, the “Message Boards”). You are solely responsible for such User Content. Centriq accepts no responsibility whatsoever in connection with or arising from such User Content. In submitting User Content to the Message Boards, you agree to strictly limit yourself to discussions about the subject matter for which the Message Boards are intended. You agree that Centriq accepts no liability whatsoever if it determines to prevent your User Content from being submitted or if it edits, restricts or removes your User Content. You also agree to permit any other User of this Site to access, view, store or reproduce the material for that other User’s personal use and not to restrict or inhibit the use of the Site by any other person.

Centriq does not endorse and has no control over the User Content. User Content is not necessarily reviewed by Centriq prior to posting and does not necessarily reflect the opinions or policies of Centriq. Centriq makes no warranties, express or implied, as to such User Content or its accuracy and reliability, and assumes no responsibility for actively monitoring the Message Boards for inappropriate User Content. Centriq reserves the right to prevent you from submitting User Content to the Message Boards and to edit, restrict or remove such User Content for any reason at any time. Centriq may choose, in its sole discretion, to monitor the Message Boards; however, Centriq assumes no responsibility for User Content, no obligation to modify or remove any inappropriate User Content, and no responsibility for the conduct of any User submitting any User Content.

Information found on the Site and in the Message Boards is intended to be used as a starting point for doing independent research on various companies, software or hardware, techniques and information technology-related matters. You should exercise discretion before relying on information contained on the Site. You agree to evaluate, and assume all risks associated with the use of any information contained on the Site, including without limitation any risk relating to any reliance on the accuracy, completeness, or usefulness thereof.

As a service to our Users, we provide information about other resources that may be of interest. However, we are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources, and the presentation of third-party links or content is not an endorsement, sponsorship or recommendation by Centriq. Please be aware that when you exit our Site, you are subject to the policies of the new web site. You further acknowledge and agree that Centriq shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party content, goods or services available on or through any third-party site or resource.

You shall not (nor cause any third party to) use the Site to perform any illegal or immoral activities (including without limitation defaming, abusing, harassing, stalking, threatening or otherwise violating the legal rights - such as rights of privacy of others) or any of the following types of activities, without limitation:

• disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, pornographic, obscene or otherwise objectionable material;
• transmitting information that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
• impersonating anyone or any entity, falsely stating or otherwise misrepresenting your affiliation with a person or entity;
• advertising or commercial content;
• interfering with or disrupting the Site;
• disrupting the activities or enjoyment of the Site for other Users; or
• collecting, or storing personal data about other Users.

You agree to abide by all applicable local, state and federal laws and regulations and are solely responsible for all acts or omissions taken by you (including actions that occur under your account or password, if any), including without limitation any of the User Content created or submitted by you.

You agree to abide by all applicable local, state and federal laws and regulations and are solely responsible for all acts or omissions taken by you (including actions that occur under your account or password, if any), including without limitation any of the User Content created or submitted by you.

We welcome your comments regarding the Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) shall be and remain the exclusive property of Centriq. Your submission of any such Comments shall constitute an assignment to Centriq of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Centriq will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction or prior notice and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

You agree to release Centriq, its parents and affiliates together with their respective employees, agents, officers, directors and shareholders, from any and all liability and obligations whatsoever in connection with or arising from your use of the Site or the Message Boards. If at any time you are not happy with the Site or the Message Boards or object to any material within the Site or the Message Boards, your sole remedy is to cease using them.

You agree to defend, indemnify and hold Centriq, its members, managers, officers, employees and agents harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site, the Message Boards or any services or products offered by Centriq.

ALTHOUGH WE TRY TO ENSURE THAT THE INFORMATION CONTAINED ON THIS SITE IS AS ACCURATE AS POSSIBLE, WE GIVE NO WARRANTY OF ANY KIND REGARDING THE SITE AND/OR ANY MATERIALS PROVIDED ON THE SITE. FURTHER, CENTRIQ DOES NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY OF THE CONTENT FOUND ON THE SITE, THAT THE RESULTS OBTAINED FROM THE USE OF ANY INFORMATION FOUND ON THE SITE WILL BE ACCURATE OR RELIABLE, OR THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED THROUGH THE SITE WILL MEET YOUR EXPECTATIONS. CENTRIQ EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS OR OTHER OBLIGATIONS INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND ANY WARRANTY THAT THE SITE, CENTRIQ CONTENT OR ANY SOFTWARE WILL BE ERROR-FREE OR THAT SUCH ERRORS WILL BE CORRECTED, ALL OF WHICH ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. IF CENTRIQ IS INFORMED OF ANY INACCURACIES ON THE SITE, WE WILL ATTEMPT TO CORRECT THE INACCURACIES AS SOON AS WE REASONABLE CAN. IF YOU OBTAIN A PRODUCT OR SERVICE FROM CENTRIQ FROM THE SITE THAT IS PROVIDED WITHOUT AN AGREEMENT, THAT PRODUCT OR SERVICE IS PROVIDED ON AN “AS IS” BASIS.

FURTHER, PLEASE NOTE THAT NO ADVICE OR INFORMATION, OBTAINED BY YOU THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY PROVIDED FOR IN THESE TERMS OF USE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT CENTRIQ SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF CENTRIQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS AND SERVICES RESULTING FROM ANY PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (iv) ANY OTHER MATTER RELATING TO THE SITE. IN NO EVENT SHALL CENTRIQ’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Pursuant to Title 17, United States Code, Section 512(c)(2), all notifications of claimed copyright infringement on this Site should be sent ONLY to our Designated Agent. NOTE: THE FOLLOWING INFORMATION IS PROVIDED SOLELY FOR NOTIFYING CENTRIQ THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED.

DO NOT SEND ANY INQUIRIES UNRELATED TO COPYRIGHT INFRINGEMENT (e.g. REQUESTS FOR TECHNICAL ASSISTANCE OR CUSTOMER SERVICE, REPORTS OF E-MAIL ABUSE, etc.) TO THE CONTACT LISTED BELOW. YOU WILL NOT RECEIVE A RESPONSE IF SENT TO THAT CONTACT.

WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER’S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.

WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER’S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.

Written notification must be submitted to the following Designated Agent:

Name of Agent Designated to Receive Notification of Claimed Infringement:    Dean Bezdek
Full Address of Designated Agent to Which Notification Should be Sent:

Centriq Training LLC
8700 State Line Road, Suite 200
Leawood, KS 66206

Telephone Number of Designated Agent:   913-322-7000
Facsimile Number of Designated Agent:   913-322-7001
Email Address of Designated Agent:   info@centriq.com

Under Title 17, United States Code, Section 512(c)(3)(A), the Notification of Claimed Infringement must include the following:

1. An electronic or physical signature of the owner or of the person authorized to act on behalf of the owner of the copyright interest;
2. Identification of the copyrighted work (or works) that you claim has been infringed;
3. A description of the material that you claim is infringing, and the location where the original or an authorized copy of the copyrighted work exists (for example, the URL of the page of the web site where it is lawfully posted; the name, edition and pages of a book from which an excerpt was copied, etc.);
4. A clear description of where the infringing material is located on our web site, including as applicable its URL, so that we can locate the material;
5. Your name, address, telephone number, and e-mail address;
6. A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
7. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Any online communication by Centriq employees or representatives is subject to Centriq’s policies and procedures, including the Online Communications Policy, that outline acceptable conduct, as well as those policies, laws and regulations that apply to online communications. Centriq’s policies and procedures set forth a standard of personal responsibilities for its employees and representatives both inside and outside the workplace. All Centriq employees and representatives will adhere to the following requirements for the Site:

1. Centriq requires that employees and other company representatives disclose their employment or other association with Centriq in all communications with customers, the media or other Centriq stakeholders when speaking on behalf of Centriq.

2. Managers, officers and directors of Centriq must obtain approval from Centriq’s management before making a post or entry on the Site or before making a post or entry on any Non-Centriq Website that is related to Centriq (including any Centriq policies, procedures, products or services, or communications related to any Centriq stakeholders, clients, employees or company representatives.

3. If you find or make mistakes or inaccurate or incomplete information on any Centriq Website, report them to your supervisor.

4. Posts on the Site (or any Centriq websites) may generate media coverage. If a member of the media contacts you about a Centriq website posting or requests Centriq information of any kind, contact your supervisor immediately.

5. Do not disparage Centriq or its competitors

The validity and effect of the Terms of Use shall be governed by and construed and enforced in accordance with the laws of the State of Missouri, USA, without regard to its conflicts of laws principles. In the event litigation is instituted hereunder, each User consents to the exclusive jurisdiction of any federal or state court situated in Jackson County, MO, as Centriq selects in its sole discretion. The prevailing party shall be entitled to recover its attorneys’ fees and court costs, together with any other relief awarded by a court of competent jurisdiction. ANY SUIT, ACTION OR PROCEEDING CONCERNING THE SITE, ITS USE, THESE TERMS OF USE, OR CONCERNING ANY OTHER POLICY OR PROCEDURE OF CENTRIQ, MUST BE BROUGHT IN A COURT OF COMPETENT JURISDICTION IN MISSOURI, AND YOU HEREBY IRREVOCABLY CONSENT TO THE JURISDICTION OF SUCH COURT (AND OF THE APPROPRIATE APPELLATE COURTS THEREFROM) IN ANY SUCH SUIT, ACTION OR PROCEEDING; AND YOU IRREVOCABLY WAIVE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY OBJECTION WHICH YOU MAY NOW OR HEREAFTER HAVE TO THE LAYING OF THE VENUE OF ANY SUCH SUIT, ACTION OR PROCEEDING IN ANY SUCH COURT OR THAT ANY SUCH SUIT, ACTION OR PROCEEDING WHICH IS BROUGHT IN ANY SUCH COURT HAS BEEN BROUGHT IN AN INCONVENIENT FORUM.

Our Terms of Use Policy is intended to provide you with the safest and most secure experience possible. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Policy at any time without prior notice. If you have any questions, or would like further clarification, please e-mail us at info@centriq.com. Any changes in Centriq’s policies will be communicated on this page.

This Site is operated by Centriq. All inquiries may be directed to

CENTRIQ HOLDINGS, LLC
Suite 200
8700 State Line Road
Leawood, Kansas 66206
Email: ContactCentriq@centriq.com

8700 State Line Road Suite 200 Leawood, KS 66206 913-322-7000 Copyright © 2008 Centriq  All rights reserved.